Make More of the Customers You Already Have

Klaviyo works best when the list, store data, creative and automation are planned together. We build email and SMS programs that fit the customer journey and give your team a clear view of performance.

Start With the Customer Journey

We review how people join your list, what they buy and where they stop engaging. Then we map the messages that would help: a useful welcome, abandoned checkout follow-up, post-purchase education, replenishment where relevant and re-engagement for customers who have gone quiet.

Campaigns With a Reason to Send

A good campaign gives customers a clear reason to open and act. We plan the calendar around products, seasonality, promotions and useful content, then write, design and test each send. Subject lines, preheaders, offers and landing pages all need to tell the same story.

Better Data and Deliverability

We review consent capture, segments, suppression, sender authentication and engagement trends before increasing volume. We avoid pushing promotions to people who have not engaged for a long time. Clean data and a measured sending cadence help protect the program over time.

Reporting You Can Use

We look beyond opens to clicks, orders, revenue attribution, unsubscribes and the performance of each flow. Results are reviewed in context with your store and other channels, so the next round of work follows what customers actually did.

Support That Fits Your Team

We can build the foundation, manage ongoing campaigns and automations, or help your staff improve an existing setup. Tell us what platform and store data you have today, and we will outline the first steps.

What We Check First in an Existing Klaviyo Account

Many brands come to us with Klaviyo already installed. The account works, but flows were set up once and left alone, segments overlap, and nobody is sure which emails are actually making money. Here is what we look at before changing anything.

Store Integration and Data

Klaviyo is only as good as the data it receives. We confirm that your store is sending product views, add-to-cart events, checkouts and orders correctly. A broken or partial integration means flows never trigger, or trigger for the wrong people, and the reporting looks better or worse than reality.

Flow Overlap and Timing

It is common to find a new customer getting a welcome email, a browse reminder and a promotion on the same afternoon. We review flow filters and smart sending settings so each customer gets a sensible sequence instead of a pile of messages.

Sign-Up Forms and Offers

We look at where your forms appear, what they promise and whether the welcome flow delivers it. A discount code that has expired, or a form that covers the page on mobile, quietly costs you subscribers.

Template and Brand Consistency

Older templates often have outdated logos, broken links or text baked into images that does not display when images are turned off. We rebuild templates so they match your current brand and read well on a phone.

Who This Is a Good Fit For

This service suits online stores, often on Shopify or WooCommerce, that have steady traffic and want more repeat purchases from the customers they already have. If your store itself needs work, our Shopify website design and ecommerce web design teams can help with that side too.

Who It Is Not a Fit For

If you sell one high-ticket service and close sales by phone, a full Klaviyo build may be more than you need. A simpler email setup is usually a better match, and we will say so.

What to Have Ready

  • Admin access to Klaviyo and your store
  • Your current promotion calendar and margin limits for discounts
  • Any brand guidelines, product photos and approved claims
  • A list of what has worked, or flopped, in past campaigns

If you also text customers, we can plan your Klaviyo SMS alongside email. Our SMS marketing page covers how we approach texting.

Frequently Asked Questions

Messages mapped to the customer journey: a welcome series, abandoned checkout follow-up, post-purchase education, replenishment where relevant and re-engagement for customers who have gone quiet.

Yes. We plan the calendar around products, seasonality, promotions and useful content, then write, design and test each send.

We review consent capture, segments, suppression, sender authentication and engagement trends before increasing volume, and we avoid pushing promotions to people who have not engaged for a long time.

Clicks, orders, revenue attribution, unsubscribes and the performance of each flow, reviewed in context with your store and other channels.

Yes. We build email and SMS programs in Klaviyo that fit the customer journey and give your team a clear view of performance.